Pristine Wash Wellington Ltd. ("Pristine Wash", "we", "us", or "our") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website or services.

 

1. Information We Collect:

We may collect the following types of personal information from you:

• Contact Information: such as your name, email address, phone number, and physical address.

• Demographic Information: such as your age, gender, and household size.

• Service Information: such as the type of cleaning service you requested, the date and time of your service, and your property details.

• Financial Information: such as your payment method and billing information.

• Website Usage Information: such as your IP address, browsing history, and information about your interactions with our website.

 

2. How We Use Your Information:

We use your personal information for the following purposes:

• To provide and improve our services, including scheduling appointments, processing payments, and sending you service updates.

• To communicate with you about your service, including sending you appointment reminders, confirmations, and follow-up emails.

• To improve our website and marketing efforts.

• To comply with legal requirements and regulations.

 

3. How We Share Your Information:

We may share your personal information with the following third-party service providers who help us operate our business:

• Payment processors: to process your payments.

• Scheduling software: to schedule your appointments.

• Marketing and analytics providers: to analyze website traffic and improve our marketing efforts.

We will only share your personal information with these third-party service providers in accordance with this Privacy Policy and applicable laws.

 

4. Cookies and Tracking Technologies:

We use cookies and other tracking technologies on our website to collect and analyze information about your online activity. We use this information to improve our website, personalize your experience, and provide targeted advertising. You can control your cookie preferences through your browser settings.

 

5. Your Data Rights:

You have the following rights regarding your personal information:

• The right to access your personal information.

• The right to correct inaccurate personal information.

• The right to request deletion of your personal information.

• The right to object to the processing of your personal information.

• The right to withdraw your consent to the processing of your personal information.

To exercise any of these rights, please contact us at info@pristinewash.co.nz

 

6. Data Security:

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmitting or storing information over the internet is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.

 

7. Children's Privacy:

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

 

8. Changes to This Privacy Policy:

We may update this Privacy Policy from time to time. We will post any changes on our website. We encourage you to review this Privacy Policy periodically for any changes.

 

9. Contact Us:

If you have any questions about this Privacy Policy, please contact us at:

• Email: info@pristinewash.co.nz

• Phone: +64 22 595 0608

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10. Compliance with New Zealand Laws and Regulations:

This Privacy Policy complies with the New Zealand Privacy Act 1993 and other applicable New Zealand laws and regulations.