Question 1

Is your company insured?

Accepted Answer

Yes, we are a fully insured company. You can rest assured that in the unlikely event of any damage caused during your property wash, our insurance coverage will protect you from any financial losses. In addition to our insurance coverage, we pride ourselves on our commitment to safe and responsible business practices, ensuring that all of our employees are properly trained and equipped to provide the highest quality property wash services.

Question 2

What Chemicals Does Your Company Use & Is It Safe?

Accepted Answer

Imagine your house sparkling clean, free from the grimy grip of time and weather. At Pristinewash, we make that vision a reality using a gentle yet powerful approach that prioritises the safety of your property, family, and furry friends.

Our secret weapon? A carefully diluted solution of sodium hypochlorite, the same active ingredient in bleach, infused with a premium surfactant. But don't let the word "bleach" alarm you. We've harnessed the science of cleaning with state-of-the-art equipment and cutting-edge techniques to craft a solution that's tough on dirt, grime, and mould, but gentle on your surfaces. Think of it as a targeted cleaning agent, not a brute force battering ram.

Our high-tech machinery precisely meters the cleaning solution, ensuring the perfect balance of effectiveness and safety. Unlike traditional high-pressure washing, which can damage delicate materials, our gentle rinsing techniques safeguard even the most fragile siding and roofing. And, to put your mind at ease completely, our trained technicians wear full protective gear, further minimising any potential risks.

Question 3

Are you able to clean my multi-story property?

Accepted Answer

Yes, most definitely we can. For properties 3 stories and below we can wash safely and thoroughly from the ground level. However, for apartment complexes, hotels, and other multi-story commercial facilities, we have technicians that are competent to utilise heavy machinery such as cherry pickers and scissors lifts to clean your building in the safest and most efficient way leaving your property looking as good as new.

Question 4

What is Soft Washing?

Accepted Answer

Imagine your house like a delicate fabric, not a dirty car. Traditional pressure washing would be like throwing it in the washing machine on high spin – harsh and potentially damaging. Soft washing is more like hand-washing with gentle cleaning agents. A specially formulated detergent loosens dirt and grime, allowing for a low-pressure rinse that cleans, sanitizes, and brightens without the risk of harm.

Question 5

Can you safely wash my house's cladding without causing damage?

Accepted Answer

Yes, we utilise a specialised technique called "Soft Wash" for house washes that effectively cleans your cladding without the risk of causing damage. We use formulated bio-degradable solutions that break down the organic matter and gently remove dirt, grime, and algae. Our Soft Wash is safe for most cladding types, including weatherboard, brick, stucco, monolithic and more. However, there are a few exceptions where we may not be able to apply the Soft Wash, but our team will thoroughly assess your property and provide recommendations before starting any work. Our goal is to leave your home looking clean and refreshed, without any damage to your cladding.

Frequently asked questions

Is your company insured?

What Chemicals Does Your Company Use & Is It Safe?

Are you able to clean my multi-story property?

What is Soft Washing?

Can you safely wash my house's cladding without causing damage?